Quality contact center service.
La Massana

Av. Sant Antoni, 32B


Av. Joan Martí, 129

Send us an e-mail


We offer customer service
Call us!
We help you digitize
your relationship with the customer.
Call us!
High quality services with agents
with experienced and specialized agents
in the sector
Call us!
Request information with no commitment.
Contact us and we will make a custom sizing.
Who are we

Company with a vocation for quality services, technological innovation and specialized human capital.

Espic is a multilingual Call Center with more than 6 years of experience in the Principality of Andorra, specializing in professional customer service, telemarketing, e-servicing, commercial and sales development, retention campaigns, data management incidents, BO, Customer experience analysis, boot integration, BPO partner.

We specialize in the banking and government sectors, and have international and multisectoral experience, working with different leading companies in their sector (banking, telco, IT, leisure, healthcare, official bodies).

Who are we

Company with a vocation for quality services, technological innovation and specialized human capital.

Our services, from Monday to Sunday, 24 hours a day


We increase
the profitability of our customers

Differential values

Global solutions for Contact Center

Our mission is to meet customer telephone support needs to drive efficiency and deliver solutions with high quality standards and innovative technology.

Our vision is to be a benchmark and leader in the telephone service sector, not only for the quality of service but also for the added value we give thanks to people and technology, focusing on the human and professional development of our workers.

Our values are what define who we are and how we want to be in order to grow within the company. These values guide us and influence our service when it comes to answering a call and our business goals.
  • Attitude - Attitude is the basis of everything. It is what allows us to achieve results, and enhance our training base and experience.
  • Respect - Vital value in order to foster a favorable work environment. Respect for the person regardless of function and position. We are all people and we are all important.
  • Customer Orientation - Meeting the customer’s need is our mission, so we need to enjoy talking to them and being able to help them.
  • Commitment - Professionalism with what we do. Feeling part of the business; and to think that if the company is doing well for me, it will be fine for me.
  • Teamwork - We share. By sharing, we learn and if we learn, we grow. If my partner is doing well, I will be fine too.
  • Communication - Communication is not just about expressing everything that should help improve our work environment, relationships and our day to day life; but it is also knowing how to listen. Things get better, they prosper, and they are resolved if they are heard and spoken.

Multilingual care

To guarantee the maximum of our services, our agents are multilingual.