Quality contact center service.
La Massana

Av. Sant Antoni, 32B


Av. Joan Martí, 129

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Cookie policy

Espic, on its website https://espic.ad, uses cookies, its own or those of collaborating companies, in order to improve and optimize the user experience.
By browsing our website, we understand that you consent to the use of cookies in accordance with the provisions of this Cookie Policy.

What are cookies?
Cookies are a type of file or device that is downloaded to the computer of a user, our customer, in order to collect data that can be updated and retrieved by the entity responsible for its installation. .

Espic uses cookies primarily for the following issues:

Ensure the proper functioning of the Espic website.

Temporarily store information related to user preferences, such as language.

Collect statistical information in order to improve the experience on the website.

The use of cookies by Espic is due to the purpose of trying to optimize the information and services offered to users, to improve the experience every time our web services are used.

Types of cookies used
The cookies used by Espic are as follows:

1. For the period of time they remain activated:
Session cookies: are responsible for compiling and storing data while the user accesses our website and retains the information for the provision of the service requested on our website.

Persistent cookies: these are cookies that can keep the data in the terminal for a period defined by the person responsible for the cookie, from minutes to several years.

2. According to its purpose:
Techniques: these are the cookies needed to allow the user to access, identify themselves in the service and operate correctly.
- Customization
These are cookies that allow the user to navigate through a web page of Espic, platform or application and the use of the different options or services that exist, such as language, screen resolution of the device used, the type of browser through which you access the service, the regional settings from where you access the service, and so on.

- Analysis
Analytics cookies allow the manager to monitor and analyze the behavior of users of the websites to which they are linked. The information they provide is used in measuring the activity of the website for the preparation of navigation profiles of users of these sites, applications and platforms, with the aim of introducing improvements based on the analysis of usage data by service users. Espic uses, for example, Google Analytics, a third-party cookie, for the purpose of providing a better service. At the same time, we inform you that the data collected are processed mainly for statistical purposes, such as devices used, languages, geographical information, etc.

- Advertising
Espic does not integrate third party advertising systems into web services.

Social Networks
We also inform you that our website provides the user with access to the corporate pages of Espic of the main social networks.

Cookie settings
In accordance with current regulations, Espic requests permission to manage cookies. In the event that you continue to browse the Espic website without denying its use, we understand that you consent to the use of cookies by us.

We also remind you that if you decide to change your cookie settings, the service provided on our website may be partially affected.

We remind you that you can disable the use of cookies when you deem it appropriate, to delete, block or disable the acceptance of cookies. You can make the corresponding modification through the configuration settings of your web browser.

Since the procedure may differ in each web browser, we provide you with the list of the main web browsers on the market:

Microsoft http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Safari http://support.apple.com/kb/HT1677?viewlocale=es_ES

Google Chrome https://support.google.com/chrome/answer/95647?hl=en

Firefox http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Cookie Policy Review
Espic plans to review the Cookie Policy on an annual basis; however, if there is any other factor that requires review, it will be done more frequently.